Finding Solutions
Kerry K. Stephen
Mediation, Facilitation, and Conflict Resolution
email kerry@tkpups.com
phone (301) 910-2491 fax (320) 541-8521
129 Harpers Way
Frederick, MD 21702
www.tkpups.com/mediate



What is Mediation?

Mediation is a process used to peacefully resolve conflict. Mediation is a voluntary and confidential process. The participants in mediation take responsibility for reaching their own solution with the guidance of third neutral parties, the mediators. We can mediate conflicts between participants in a variety of areas such as family member conflicts, divorce, neighbor-to-neighbor, consumer-business, employee-employer, co-workers, roommates, small claims, landlord-tenant, troubled relationships, school conflicts, land use issues, and Court referrals.

While the main goal of mediation is to settle a conflict by reaching a mutual agreement, mediation also promotes communication and cooperation. It allows the participants to control the decisions that affect their lives. Mediation is free or low-cost, certainly less costly than litigation.

Please contact CALM, Frederick County Mediation Center for additional information.

723 North Market Street
Frederick, MD 21701
Tel: 301-631-2256
Fax: 301-620-4224
Email: info@mediationcalm.org
http://www.mediationcalm.org/
Additional Resources on Mediation & Conflict Resolution
Mediate.com
Conflict Resolution Information Source
Maryland Mediation and Conflict Resolution Office
Maryland Association of Community Mediation Centers
Maryland Commission for Human Relations
Association for Conflict Resolution
Federal Mediation & Conciliation Service
National Mediation Board
National Association for Community Mediation
Victim Offender Mediation Association
EEOC Information on Mediation
Institute for International Mediation and Conflict Resolution
American Arbitration Association